Science Penguin Help

Your account is created when you check out.

Right after your payment goes through, you'll see a screen to set your password. Then you'll land on your My Resources page.

Open the email called "Your Science Penguin Order" (not the receipt).

Click the log in link, set your password, and you'll go straight to My Resources.

On the log in page, click Forgot Password and enter your email.

You'll get a link to set a new one.

For the smoothest checkout, log in before you start shopping. Your email will already be filled in at checkout.

Product pages will also show a Download Now button on anything you already own, so you don't buy it twice.

Everything you've purchased is saved on your My Resources page.

Bookmark it so it's easy to find again.

Using a phone or tablet? Download files one at a time, or use a desktop computer for Download All.

Updated files replace the old ones in your account.

Go to My Resources and download the file again.

Resources include printable PDFs, Google Slides, and Google Forms, so you can print what you need or add some materials to your Google-enabled learning platform.

Download the file to your computer first, then open it in Adobe Reader instead of your browser.

In the print window, choose Fit to print the whole page, or Actual size if the pages need to stay a certain size.

This usually happens when a file is printed from a browser. Open it in Adobe Reader and make sure Reader is up to date.

If it still looks off, click Advanced in the print window and check Print as image.

The Teacher Shop is for individual teachers purchasing resources for their own classroom use and homeschooling families.

If your school or district is purchasing resources, please use our School Subscriptions for a full-year bundle subscription.

No. Teacher Shop purchases include a personal user license as a one-time purchase.

You make just one payment.

School Subscriptions run July 1 to June 30.

A personal user license is only for the teacher who bought it and can't be transferred to another person.

You can pay by card, and other options may appear at checkout.

Coupon codes are entered on the Checkout screen.

Sales tax is calculated at checkout once you enter your address.

If you're tax-exempt, email your tax-exempt form to customerservice@thesciencepenguin.com before you purchase, and we'll send you a checkout link.

Resources are non-refundable, as per our Terms of Service.

The Teacher Shop is available only to customers in the United States due to tax and payment requirements.

The FAQ dropdown on each product page will let you know.

If you're logged in, the page will also show a notice when a product is part of a bundle you already own.

If you teach in Texas, choose TEKS.

Many other states use NGSS or standards that are nearly identical. Each NGSS bundle page lists which states use those standards.

Yes! Many items in the full-year bundles, like Activity Packs, Spiral Reviews, and Slides and Notes, can also be purchased on their own in the Teacher Shop.

We post an announcement in your bundle when resources are added or updated.

The most important updates are also emailed to you.

Schools and districts can purchase a School Subscription for a full-year bundle with access from July 1 to June 30.

School Subscriptions can be paid by Purchase Order or credit card in the School Subscriptions area only.

Visit our School Subscriptions page and choose Texas TEKS or Next Generation Science Standards.

You can use a credit card, or we can send you a quote and process Purchase Orders.

Full-year bundles include the exact same resources in both the Teacher Shop and School Subscription.

To better serve schools, School Subscriptions offer full-year bundles only.

No. Purchase Orders are for School Subscriptions only.